You will be able to schedule a variety of Support calls quickly and easily for times which suit you best to get assistance or expertise from our Support Specialists. Our goal is to deliver industry leading and proactive support by putting our customers first and always going the extra mile.Ĭoming Soon! The Schedule A Support Call feature will be available for you to use later this Summer. That's why we are too! Our Global Support team are here and ready to assist you in any way we can. Our customers are based all around the world. If you are interested in enabling this function, please speak with our support agents who will be more than happy to help.įeel free to give us a call at one of the following numbers: US : +1 (602) 362-9714 So long as the PC is powered on we will be able to login and work on resolving your issue as soon as possible without the need to disturb you or disrupt your day. TeamViewer advantages.Drag & Drop (Windows only) For Windows devices, it is possible to transfer files within a Remote Control session. Why not consider granting Easy Access to your PC?Įasy Access allows us to add your PC to our network of trusted PC's, meaning that should you be experiencing an issue, we will be able to log into the PC remotely without the need for someone to be at the PC physically. ![]() We will then need your TeamViewer ID & Password which you can find by clicking on Join A Session and then clicking on Connect with a TeamViewer ID to find your unique ID & Password details.Īfter providing the ID & Password our agent will be able to remotely control your PC and best assist you with your query or issue you're experiencing. Once you have downloaded TeamViewer you can simply ensure that your PC has an internet connection and then open the TeamViewer application. NOTE: Please notice that you need to be in direct contact with a specialist when this is done, either on a phone call or by chatting with us. You may already have TeamViewer installed on your PC, you can check be searching in the Windows menu or you can download TeamViewer automatically by clicking on the button below if needed. Find the full guide to creating and joining a session here: Create and join a remote session (attended access) Why should I use session links instead of my TeamViewer ID and password Session links provide you with a safer, easier way to connect. session control box under Session list, click the little monitor icon, which is on. Starting a remote control session TeamViewer Windows Download for Remote Desktop. ![]() If so, our support agents may ask to remotely log into your PC via an application called TeamViewer. Figure 10-9 The menu bar displays tools available for. TeamViewer Support Create and join a remote session (attended access) Veeb20. Are you already in contact with one of our support specialists?
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